Complex Care Case Management
Specialist complex care case management and rehabilitation services for individuals with serious and life-changing injuries across London and the South East.

For Complex and Catastrophic Injury Case Management, our team of expert case managers will take care of every aspect of your case.

We provide Expert Witness Service for courts of protection, legal teams and clients.

In the course of our complex care case management, we carry out CC (Common Criteria), CHC (Continuing HealthCare) and DST (Decision Support Tool) assessments and reviews.

We carry out DoLS (Deprivation of Liberty Safeguards), Best Interest and Mental Capacity Assessments.

We assist clients in making their Personal Independence Payment claims, and Disability Benefits claims, making sure they do not miss out on their rightful care funding.
Age UK Advice Line
Free advice for older people, help with benefits (like Attendance Allowance), and care at home.
Carers UK
Expert advice and support for anyone providing unpaid care for a friend or relative.
Mind (Mental Health Support)
Infoline for mental health information, support, and advocacy.
Samaritans
Confidential, 24/7 emotional support for anyone struggling to cope.
NHS
111 or visit NHS 111 Online for 24/7 triage.
Headway National Helpline
(9 am – 5 pm, Monday to Friday) or emailhelpline@headway.org.uk.
The Brain Charity
For national support covering more than 600 neurological conditions, offering specialized counseling, legal advice, and welfare benefits support.
Spinal Injuries Association (SIA) Support Line
Connects patients and families with NHS spinal clinic networks, peer support groups, and clinical specialists.
Brain & Spine Foundation Helpline
Operated entirely by neuroscience nurses, this helpline offers expert clinical explanations regarding neurological symptoms, treatments, and spinal surgeries.
The Back Up Trust
An organization focused on helping people adjust to life after a spinal cord injury by providing wheelchair training, telephone mentoring, and support returning to work or education