Services included
ICB-Commissioned Complex Care Management
Expert case management for individuals with complex health and social care needs funded through NHS Integrated Care Boards, ensuring care packages are person-centred, evidence-based, and outcome-focused.
Multi-Agency Care Coordination
Coordination across health, social care, and voluntary sector agencies to deliver seamless, integrated support — acting as a central point of contact for ICB commissioners, families, and service providers.
Care Package Review & Commissioning Support
Independent review and assessment of existing care packages to ensure they remain appropriate, cost-effective, and aligned with the individual's evolving needs and ICB commissioning requirements.
Funding Representation for Solicitors
Specialist support for legal teams and solicitors to ensure clients receive the full range of NHS and ICB funding they are entitled to, including preparation of evidence, reports, and attendance at funding meetings.
Transition & Discharge Planning
Structured planning and case management to support safe transitions from hospital to community, ensuring ICB-funded care packages are in place and all stakeholders are aligned before discharge.
Clients referred to us from ICBs with complex care needs:
Spinal Cord Injury
PHB responsibility: Client resides in their own home alone; organised by NJCM
Brain Injury
Case Management and care coordination only; client resides in their own home with parents.
Brain injury and mental health
Client is in rehabilitation stage and resides in a residential home with 24 hour care organised by NJCM
Other ICB cases
We take care of a range of other complex cases with both joint funding or fully funded care
Our Services & Fees
We offer a comprehensive range of case management and assessment services, with fees structured to reflect the complexity, intensity, and individual requirements of each case.
Case Management
Our case management fees start from £750 per week, with costs calibrated to the nature, intensity, and predictability of each case — whether that involves 24-hour support, or structured input during standard working hours. For litigation case management, our rate is £130 per hour.
Referrals & Commissioned Work
We accept ICB referrals for DoLS assessments, mental capacity assessments, and best interest assessments. We also work directly with legal teams and insurance companies, providing case management services for clients referred through these channels.
Assessments & Reviews
CHC Review | from £345.00 Referral Form
DST Review | from £395.00 Referral Form
FT Review | £250.00 Referral Form
Welfare Review | from £295.00 Referral Form
COP & DoLS Assessments | fees determined by scope & complexity
All fees are indicative starting points. A detailed cost proposal is available following an initial case review.